Customer Portal
Secured Calls · Customer Portal

Manage branded calls from one portal

The Secured Calls Customer Portal gives businesses a streamlined, secure interface for onboarding, validating numbers, configuring branding, and managing SDKs — with transparency, security, and scalability.

Overview

A look at the portal and the branded call experience.

Portal capabilities

Everything you need to manage branded calling at scale.

Business Onboarding

Onboard your organization with tax file, registration, and DUNS numbers. Each undergoes legitimacy checks before approval.

Number Management

Add outgoing numbers with ownership documents for validation. Supports both traditional and CPaaS numbers (e.g. Vonage).

App & Contact Center

Configure mobile app and contact center settings so branding and call handling stay consistent across platforms.

Branding Configuration

Configure custom call intents, TTL settings, and whether a number is for PSTN or in-app calls.

SDK Management

Securely download SDKs with encrypted, business-specific configuration files that only work with authorized numbers.

Customizable Experience

Personalize each customer’s branding experience so recipients know who is calling and why.

Approval Workflow

Submit numbers and settings through an approval process, and manage status and required information efficiently.

Re-seller Support

Re-seller accounts can set up and brand on behalf of other businesses with the necessary agreements.

The Customer Portal is a comprehensive solution for managing branded calls with transparency, security, and scalability — empowering businesses to connect with customers more effectively.